Introduction
USA Consolidator LLC ("Yourtravelbuddy," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us by phone, email, or other means. By using our website and services, you consent to the data practices described in this policy.
Information We Collect
We collect information that you provide directly to us as well as information that is gathered automatically when you interact with our website and services.
Personal Information: When you make a booking, create an account, or contact us, we may collect the following types of personal information:
- Full name, date of birth, and gender
- Email address, phone number, and mailing address
- Passport number, nationality, and travel document details
- Payment information, including credit card or debit card numbers
- Travel preferences, frequent flyer numbers, and loyalty program details
- Special requests, such as dietary requirements, wheelchair assistance, or medical needs
- Emergency contact information
Non-Personal Information: We automatically collect certain technical information when you visit our website, including:
- Browser type and version
- Operating system and device type
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website URLs and search terms used to find our site
- Date and time of access
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To process your travel bookings, issue tickets, and manage reservations with airlines and other travel suppliers
- Personalization: To customize your experience on our website and provide tailored travel recommendations based on your preferences and booking history
- Communication: To send you booking confirmations, itinerary updates, travel alerts, and responses to your inquiries
- Marketing: To send promotional offers, newsletters, and special deals that may be of interest to you, with your consent where required by law
- Analytics: To analyze website usage patterns, improve our services, and enhance the overall user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Fraud Prevention: To detect, prevent, and address fraudulent or unauthorized transactions
Information Sharing
We may share your personal information with third parties in the following circumstances:
- Travel Suppliers: We share necessary booking information with airlines, hotels, car rental companies, and other travel suppliers to fulfill your reservations
- Payment Processors: We share payment information with secure, PCI-compliant payment processors to complete transactions
- Service Providers: We may share information with trusted third-party companies that assist us in operating our website, conducting business, or servicing you
- Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or the safety of others
We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes without your explicit consent.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive data, including payment information, is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases. Access to personal information is restricted to employees, contractors, and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small text files that are placed on your device when you visit our website. For more detailed information about our use of cookies, please refer to our Cookies Policy.
You can control cookies through your browser settings and opt out of certain tracking technologies. However, disabling cookies may affect the functionality of certain features on our website.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Phone: (800) 437-8197 (available 24/7)
Email: [email protected]
Address: 623 Main Ave. E Ste 102B, West Fargo, ND 58078